Life happens and you’re going to ding, dent and scratch your stuff.
That’s on you. Everything else is on us.
If you find a defect in material or workmanship at any time, don’t worry, our lifetime warranty has you covered. In fact, it covers whomever is the rightful owner. So if you sell your Taylor Wing product, our warranty passes along to the new owner. This helps maintain the value.
This simple lifetime warranty is based on common sense. Be sure to contact us or your local distributor to document the issue. We’re going to want to talk to you about it and we may request you send us pictures or ship the product back to us for inspection.
Any parts not manufactured by us are covered to the extent of the warranty we receive from that manufacturer. That’s only reasonable.
So what’s not included? We don’t cover loss of use or additional freight. The product is not covered if it has been changed or customized in any way, or if it’s determined that damage was incurred due to improper installation, maintenance or usage. And of course, accidents and acts of God aren’t covered. New owners means new and improved warranty. But products made prior to March 2018 are not covered under this new and improved warranty.
So what’s not included? We don’t cover loss of use or additional freight. The product is not covered if it has been changed or customized in any way, or if it’s determined that damage was incurred due to improper installation, maintenance or usage. We are not responsible for any environmental impacts. And of course, accidents and acts of God aren’t covered. New owners means new and improved warranty; but products made prior to March 2018 are not covered under this new and improved warranty.
Subject to change without notice.
Have a question about our simple lifetime warranty? Call 1-800-634-7757.
Thanks for being a Taylor Wing customer.
We have taken every precaution to insure safe arrival, but our responsibility ceases when shipment is turned over to the carrier. Taylor Wing, Inc. reserves the right of refusal of any claim. All claims are subject to Taylor Wing, Inc. inspection of damage. Taylor Wing DOES NOT guarantee delivery dates. RETURN POLICY: Orders cancelled after shipping are subject to a 20% restocking fee and ALL freight charges are customer’s responsibility and will be collected. Returns are subject to Company Approval. Freight, & other fees may apply. CUSTOM/SPECIALTY ORDERS require a non-refundable deposit. Custom/Specialty can mean any product manufactured to specific instructions, non-stock items, special material instructions/options, etc.
Sales and Use Taxes will be charged on all invoices within the State of California unless a valid Resale Card is provided to Taylor Wing, Inc.
By acceptance of the ordered product, the customer authorizes the Credit Card Charges for Invoices and any applicable Freight Charges or Accessorial Charges, whether by phone order or card present. CUSTOMER SERVICE: Call 1-800-634-7757
All Fuel Tanks are strictly for use with DIESEL FUELS and DO NOT meet any requirements for FLAMMABLE FUELS (Gasoline is a Flammable Fuel) Taylor Wing, Inc. assumes NO responsibility for the misuse of our Fuel Tank Products. All other products purchased that are not manufactured by Taylor Wing are covered by the original manufactures warranty. Taylor Wing assumes NO liability for these products. Handling and mounting must be done in compliance with Manufactures Instructions.
Subject to change without notice.